Refund & Exchanges

Effective Date: January 1, 2023

At Platinum Getaways, we are committed to providing exceptional travel planning services tailored to your unique vacation needs. We invest significant time, expertise, and resources to ensure an unforgettable travel experience. Due to the nature of our services, we do not offer refunds or exchanges once a purchase has been made.

Non-Refundable Services
All sales are final, and refunds will not be issued for:

Custom & Pre-Crafted Getaways: All itinerary planning, reservations, and consultation fees.
Travel Booking Services: Flights, accommodations, cruises, tours, and excursions booked on your behalf.
Concierge & Itinerary Services: Personalized travel planning, activity bookings, and exclusive experience curation.
Changes in Travel Plans: Cancellations, missed flights, personal emergencies, or dissatisfaction with supplier policies.
Understanding Our Process
By purchasing our services, you acknowledge that Platinum Getaways’ approach to travel planning is based on industry expertise, personalized recommendations, and destination insights. While we strive to align with your preferences, travel is inherently dynamic, and we cannot guarantee specific outcomes or personal satisfaction with third-party services.

Pre-Purchase Considerations
Before booking, we encourage all clients to:

Review Service Details: Ensure you select the appropriate package that fits your travel needs.
Understand Supplier Policies: Flights, hotels, and tour providers have their own cancellation and refund policies, which Platinum Getaways does not control.
Purchase Travel Insurance: We strongly recommend securing comprehensive travel insurance to protect against unexpected trip cancellations, changes, or emergencies.
Commitment to Quality & Support
We take pride in delivering high-quality, stress-free travel planning. Our team works closely with you throughout the booking process to ensure your itinerary aligns with your vision. If you have any questions or need adjustments, we are here to assist you within the scope of our services.

Final Note
By booking with Platinum Getaways, you acknowledge and accept our no-refund policy. If you have any questions about our services, please contact us before making a purchase.

Email: support@platinumgetaways.net
Website: www.platinumgetaways.net

Thank you for choosing Platinum Getaways—where we bring your dream vacations to life!